Refund policy

Have you purchased the wrong part or are you unsatisfied with your purchase? At our web-store of auto-parts, we make the return process hassle-free for you. If you need to return a part, simply submit your return request by email into the “Contact Us” section within 30 days of purchase. Once your request is received, you will be provided with a Return Authorization instruction via email. The Return Authorization email will contain detailed instructions on how to proceed with the return shipping. We want to ensure a smooth and seamless experience for you, so please follow the provided instructions carefully. Please note that the refund will be authorized once the returned part is received at our warehouse. Our team will promptly process the refund once the return is confirmed. Thank you for choosing Multiverse Auto Parts. We are committed to providing excellent customer service and ensuring your satisfaction with every purchase.